Secure AI Driven Automation

Your front desk and back office, running themselves.

SAIDA builds the systems that answer your phone, open the work order, send the invoice and chase what nobody got around to — for facility maintenance companies and healthcare practices.

Book a free discovery See what we build

30 minutes · no obligation · you keep the plan either way

Ortho practice — new patient 8:41 PM

Hi, do you take Delta Dental? My son needs braces.Answered on the first ring

We do. I have Tuesday at 10:30 or Thursday at 4:15 — which suits?SAIDA

Tuesday works.

Booked. Confirmation sent to this number.Written into the practice system · 8:43 PM

An illustration of a booking the front desk never had to take — after hours, in English or Spanish.

What we can do

Four systems.
One less thing you do by hand.

Take one, take all four. Each is a working system we install into your operation — not a dashboard you have to remember to open.

01 / 04

Katie, the AI Receptionist

Picks up on the first ring, at 2pm and at 2am, and finishes the job. We run her for you, so your team learns nothing new.

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Answers every call in English or Spanish, and knows your hours, services and address
Books, reschedules and cancels directly in your practice system, and checks what is already on the books
Handles the urgent call — a bracket off, a crown off — into the first urgent opening
Never records a call. Every call leaves a written record instead
One consent-gated confirmation text at hang-up — no marketing blasts, ever

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HIPAA-ready

02 / 04

Back-Office Automation

The spine. Every request classified, dispatched, tracked, invoiced and chased to paid — on the same rails, every time.

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Email, text, portal and phone requests all land in one queue
AI triage by trade and urgency, with the right vendor dispatched
Vendor bill in, marked-up invoice out, receivables chased to zero
You approve every dollar and every outbound email from one screen

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Core system

03 / 04

The Owner's Weekly Digest

One email on Monday telling you how the business actually did — written from the job records, not from memory.

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Jobs opened and closed, and what is stuck and why
Margin per job and vendor spend, without opening a spreadsheet
Receivables aging, oldest first, with the chase already in flight
Everything waiting on your approval, in one list

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Visibility

04 / 04

Custom AI Workflows

Every operation has one weird, expensive, entirely manual process no software vendor has heard of. Those are our favourites.

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We map the process as it actually runs, not as the manual describes it
Built on the tools you already pay for wherever we can
Documents read, data moved, decisions drafted for a human to sign off
Scoped in the discovery call, quoted before a line is built

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Anything repeatable

All services in detail

The shape of it

One pipeline.
Five stages. Nothing dropped.

Whatever comes in — a leaking valve, a new patient, a photo from a roof — rides the same rails from first contact to money in the bank.

Stage 01

Capture

Call, email, text or form — captured, read, and classified by type and urgency.

Stage 02

Route

To the right vendor, the right calendar slot or the right person — with the details already filled in.

Stage 03

Track

Status, photos and sign-offs chased automatically until the work is genuinely done.

Stage 04

Bill

A clean, branded invoice built from the job record — put in front of you to approve.

Stage 05

Collect

Sent, reminded, reconciled. Vendor bills matched. Receivables tracked to zero.

Who we build for

Two operations we know cold

Facility maintenance & property services

Integrated facility management companies, property and community managers, and maintenance contractors — anyone whose day is a queue of work orders, a bench of vendors and a stack of invoices.

Requests arriving by email, phone and portal at once
Vendors who need chasing for status, photos and paperwork
Money that leaks between the vendor bill and the client invoice

What we install

Dental, orthodontic & specialty practices

Katie, SAIDA's AI receptionist for dental and orthodontic practices

This is Katie. She answers the phone for owner-operated practices where the front desk is one or two people, the phone rings while they are with a patient, and every missed call is a chair that stays empty.

Calls going to voicemail during treatment, at lunch and after five
New-patient enquiries that never get called back
Spanish-speaking callers the front desk cannot always serve
New orthodontic patients who want a price before they will book

For new orthodontic patients Katie collects photos and an insurance card, runs their actual coverage, and sends a written quote the doctor approves — before the first visit.

What we install

The "secure" in SAIDA

Automation you can
actually hand the keys to

The reason most operations teams have not automated anything is not that the tools are missing. It is that nobody wants a robot quietly emailing their clients. So we build the brakes first.

A human gate on anything that matters

Money and outbound messages wait for a person. You approve from one queue, on your phone, in seconds — and nothing leaves without that click.

Your data stays in your accounts

We build inside your infrastructure wherever we can. Where regulated data is involved it runs on HIPAA-eligible services under a signed BAA — and we sign one with you.

No rip and replace

Your software stays. We automate the gaps between the tools you already pay for, instead of selling you a migration nobody has time for.

Texting done by the book

Every SMS program is carrier-registered, consent-gated in code, and carries STOP and HELP. We have been through the A2P approval process. Repeatedly.

Built to survive a bad day

When something upstream breaks, the work queues instead of vanishing, and a human gets told. Silence is the one failure mode we do not allow.

You get the documentation

Every workflow is written down in plain English — what it does, what it touches, and how to switch it off. No black box, no hostage situation.

How it starts

A free discovery,
then a real number

There is no menu price, because there is no standard operation. We spend thirty minutes on your actual workflow, then quote the build we would do — and you are free to walk away with the map.

We map what you do nowHow a request travels through your business today, end to end, including the parts that live in someone's head.
You get three concrete automationsNamed, scoped, and ranked by what they give back first — yours to keep whether or not you hire us.
Then a written quoteA fixed monthly number for the systems you picked. No setup fee, no per-seat math, no surprise invoice in month three.

Book the free discovery Or send details first

intake → dispatch → paid (illustration)

08:41inbound call — new patient, Spanish

08:43booked Tue 10:30 ✓ confirmed

08:43confirmation text sent (consent on file)

09:02inbound email — "no hot water, bldg C"

09:02triage → plumbing · P1 urgent

09:03dispatched → on-call vendor ✓ accepted

11:20photos received · job closed

11:21invoice drafted awaiting your approval

11:26approved → sent · AR clock started

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