Every request, from
the first email to paid.
One queue for everything that comes in, the right vendor dispatched, the job tracked to done, the invoice out and the money chased — on the same rails every time.
Five stages, every time.
Capture
Email, text, web form or phone — one queue, fields already pulled out.
Route
Classified by trade and urgency, sent to the right vendor with scope and access.
Track
Status and photos chased until the job is genuinely finished.
Bill
The invoice is built from the job record, not retyped from a PDF.
Collect
Reminders run on a clock. Receivables tracked to zero.
You keep the two
decisions that matter.
The dollars and anything going out under your name clear from one screen, on your phone, in a couple of minutes.
Everything either side of that keeps moving. The request is dispatched while you are driving, the vendor is chased whether or not you remembered, and the invoice is drafted the moment the vendor bill lands. What happened all week arrives Monday in the owner’s weekly digest.
The ones we get asked
No. Requests keep arriving exactly where they arrive now — your inbox, your business number, your web form. The queue sits behind those, not in front of them, and nobody has to be told a new email address.
Jobs, vendors, documents and invoices land in structured tables your team can read, filter and export without asking us for anything.
Where the queue is, and how to clear approvals. That is the whole training.
The judgment they use all day — reading a request, deciding who goes, knowing which building is difficult on a Friday — is unchanged. What comes off their plate is the typing, the re-typing and the remembering.
They get chased on a schedule rather than whenever somebody remembers. Status and photos are requested, followed up, and the job stays on the open list with the reason it is stuck showing next to it.
A job waiting three days on a part reads as a job waiting three days on a part, which is a conversation you can have with a customer before they call you.
Yes. A walk-up, a note from a board meeting, a job you picked up on site — anything can be dropped into the same queue and from that point it is treated identically to a request that arrived by email.
A call, then we map your intake as it actually runs — including the parts nobody has written down. It gets built against your real requests and you watch it work on your own data before it touches a vendor or a customer.
Dates and scope go in the written quote, so you are agreeing to something specific. Request one here, or read who builds it.
Give us the worst part of your week.
Thirty minutes on your actual workflow, and you keep the map either way.