No dashboard
Nothing to log into, nothing to train your staff on. We run her.
Her name is Katie. She answers your practice phone on the first ring, day or night, in English or Spanish, and books the appointment in your own system before the caller hangs up.
Ninety seconds. Ask for an appointment, tell her a bracket came off, ask what insurance she takes.
Live twenty-four hours a day.
An illustration of a call nobody had to return in the morning.
Nothing to log into, nothing to train your staff on. We run her.
Connecting to your practice system is our job. Whatever you run, we handle it.
Your whole job on day one is to forward the line.
Katie books the consult, then sends one link. Photos and the insurance card come back, the doctor approves on one screen, and the patient gets a written estimate from your own fee schedule.
You have all of it. You say what changes and it changes that day — done by us, without you opening anything. A new insurance you started taking, a doctor out for two weeks, a different way to handle Friday afternoons: one sentence from you is the whole process.
What you do not have is homework.
Through NexHealth she books in Dentrix, Eaglesoft, Open Dental, Dentrix Ascend, Curve, Denticon, Cloud 9, Dolphin and OrthoTrac. Ortho2 Edge and topsOrtho are validated with your office before go-live. If you run something else, she takes a structured message and it reaches your team the way your office already works.
No. You get a written record of every call instead: who called, what they asked, what Katie did, and how it ended. It reads in ten seconds, it is searchable, and you can forward it to the person who needs to act on it.
Calls are live in one week. Texting from your own practice number switches on once carrier registration clears, two to four weeks in — we file that for you, and Katie answers calls the whole time.
Your number is yours. Your patient data is in your own practice management system, where it already lives. Forwarding the line back to your front desk takes about as long as making a phone call.
Ninety seconds on the demo line tells you more than a deck will.