Practices
Orthodontic, prosthodontic, plastic surgery, dental and other HIPAA-compliant practices. Katie answers the phone on the first ring, day or night, in English and Spanish, and books the appointment straight into your practice software.
Tampa Bay
AI automation,
AI automation,
built in Tampa Bay.
SAIDA is based in Tampa. We build the systems that answer your phone, run your back office and handle the work your team repeats by hand every week — and then we run them for you. If you would rather meet than call, the first conversation can happen at your office.
Local, not a login
Somebody sits in your office and watches the work first.
Most automation is sold from a sign-up page. You pick a plan, connect an account, and spend the next month teaching software how your business works. We do it the other way round. We start by watching how work actually moves through your office — where the calls come in, who picks up the request, where it waits, what gets retyped between two systems — and then we build around that.
It runs on the tools you already pay for. When something changes, you tell us and it changes that day. Nobody on your team has to learn a new application, because nobody on your team has to touch it.
Who we build for
Three kinds of Tampa Bay business, one kind of problem.
Every one of them has work that repeats every week and a person whose afternoon disappears into it.
Facility maintenance & property services
Every request from the first message to the day it is paid: captured, routed to the right vendor, tracked, invoiced and chased — with you approving the money and the email.
Commercial real estate & offices
The reconciliation somebody rebuilds in a spreadsheet every month, the report pulled from three systems every Monday, the follow-up nobody owns. Built once, running on its own after that.
A local number that answers
An 813 number, answered at nine at night.
For a practice, the call that matters most is usually the one that comes in after the front desk has gone home. A parent whose kid broke a bracket at practice. A new patient ringing three offices from a list. Katie answers on a local number, at any hour, and books the visit before the caller has a reason to try the next practice.
Call her yourself. Pretend to be a new patient, ask what insurance she takes, change your mind about the day.
Where we work
Across Tampa Bay, and further by video.
Tampa · St. Petersburg · Clearwater · Brandon · Riverview · Wesley Chapel · Lutz · Largo · Lakeland · Sarasota · Bradenton.
In person anywhere in Tampa Bay. Everywhere else, the same consultation works over a video call.
Questions
What Tampa Bay owners ask first
Yes. SAIDA is run by Tom Martorana in Tampa, and the work is built and run from here. If you would rather meet than call, the first conversation can happen at your office.
No. Practices are one of three places we do most of our work. The others are facility maintenance and property services, and commercial real estate. Underneath all three is the same job: find the work your team repeats by hand every week and make it run on its own.
Thirty minutes mapping how work actually moves through your business: where requests come in, who touches them, where they wait, and what somebody rebuilds by hand every Monday. You leave with the plan — what we would automate, in what order, and what it is worth — whether or not you hire us.
You are not buying a login. We build the system around how your office already works, connect it to the software you already pay for, and run it for you. When something about your business changes, you tell us and it changes that day. Nobody on your team has to learn anything.
Yes. Katie answers in English and Spanish and switches mid-call, so a caller who starts in Spanish never gets transferred or asked to call back.
Show us the worst part of your week.
Thirty minutes, at your office or on a call. You leave with the plan whether or not you hire us.